Shipping & Delivery Policy
At MINNIE & JONES, we are committed to delivering your favorite small leather products as quickly and conveniently as possible. Here’s everything you need to know about our shipping and delivery process:
Shipping Details
- Processing Time: We process and ship your order within 24 working hours of receiving it.
- Delivery Partner: We’ve partnered with Shiprocket, a reliable third-party delivery service, to ensure your order reaches you promptly.
- Delivery Timeframe: Orders are delivered across India within 7 days of shipping.
Tracking Your Order
Once your order has been shipped, we’ll send you a confirmation email or SMS/WhatsApp with a tracking number so you can monitor your package’s journey in real-time.
Returns & Exchanges
We understand that sometimes things may not work out. That’s why we offer a 10-day return and exchange policy.
- If you wish to return or exchange a product, simply contact our customer support team.
- Hassle-Free Pick-Up: Our delivery partner, Shiprocket, will arrange for the item to be picked up from your location.
Additional Information
- Ensure that the product is unused, in its original packaging, and has all tags intact for returns or exchanges.
- For more details on our refund and exchange process, please refer to our Refund & Exchange Policy.
We are here to provide you with a seamless shopping experience. For any questions or concerns, feel free to contact us at [email protected].
Thank you for choosing MINNIE & JONES. We look forward to serving you!
